Customer information
Terms of use
How this website and its services currently work. This is an operational summary, not legal advice.
Who we are
This website is operated by Royal Cipher Records (PTY) LTD, trading as Royal Cipher Group, South Africa.
Accounts
Some features — bookings, tickets, orders and digital purchases — require an account. You are responsible for keeping your login details private. Your account shows only your own information.
Bookings and enquiries
Submitting a booking request or enquiry does not confirm a booking. The team reviews each request and responds with a confirmation or a quote. Starting prices shown are a guide; final pricing depends on the project.
Events
Event details, ticket categories and any event-specific terms are displayed with each event once it is published.
Digital products
Digital downloads are for the purchasing account's personal use. Access is provided after payment is successfully confirmed.
Payments
Online payments, where offered, are processed by Paystack. Royal Cipher Group does not store your card details.
These policies may be updated as Royal Cipher Group's products and services develop.
Royal Cipher Records (PTY) LTD, trading as Royal Cipher Group, South Africa. Questions: royalcipherrecords@gmail.com · +27 68 309 4886