Customer information
Privacy
What information this website collects and how it is used.
What we collect
- Account details you provide: name, email, phone and profile information.
- Booking requests, enquiries, applications and any files you upload with them.
- Order, ticket and purchase records for items you buy.
How it is used
To provide the service you asked for: replying to enquiries, managing bookings, issuing tickets, granting access to digital purchases, and customer support.
Payments
Card payments are handled by Paystack. We receive the payment outcome and reference, not your card details.
Access
Your account shows only your own records. Uploaded files are stored privately. Only authorised Royal Cipher Group staff can view records needed for their role.
Your requests
To ask about, correct or remove your information, contact us using the details below.
These policies may be updated as Royal Cipher Group's products and services develop.
Royal Cipher Records (PTY) LTD, trading as Royal Cipher Group, South Africa. Questions: royalcipherrecords@gmail.com · +27 68 309 4886